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Customer Service Representative

Posted by: 
Teck Resources
Closing Date: 
April 23, 2018
Location: 
Calgary, AB

Reporting the Supervisor Vessel Logistics, the Customer Service Representative is the initial point of contact for global customers placing orders with the organization.

Responsibilities:

  • Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
  • Interact with customers on sales orders & quarterly shipping schedules
  • Execute and coordinate customer sales contracts
  • Coordinate orders with internal rail and port representatives
  • Interact with company marketing managers, maintain and update the order database and the scheduling of export shipments
  • Perform other responsibilities as required or as assigned

Qualifications:

  • Business Administration diploma, Commerce degree, or related post-secondary education, particularly with a concentration in Supply Chain Management or Logistics
  • Minimum three years of related work experience is required
  • CITT designation is considered an asset
  • Proven competence with MS applications particularly Word and Excel,
  • Excellent service and interpersonal skills and superior organizational abilities are required
  • Excellent written and oral communication skills
  • Attention to detail, time management skills and the ability to meet deadlines are critical
  • Must be able to work effectively as a member of a team

At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution.

Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Teck respects the privacy of all applicants and the confidentiality of personal information.

Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal, zinc and energy. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.

The pursuit of sustainability guides Teck’s approach to business. Teck is building partnerships and capacity to confront sustainability challenges within the regions in which it operates and at the global level. In 2017, Teck was named to the Dow Jones Sustainability World Index (DJSI) for the eighth straight year, indicating that Teck’s sustainability practices rank in the top 10 per cent of the world’s 2,500 largest public companies in the S&P Global Broad Market Index.

Learn more about Teck at www.teck.com or follow @TeckResources